Terms of Service

1. Introduction

Welcome to GLOWZEA. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing or placing an order with us, you agree to be bound by these terms. Please read them carefully before using our services.

2. Eligibility

By using our website, you confirm that you are at least 18 years of age, capable of entering into a binding contract, and reside within India, as we currently only ship domestically.

3. Product Information

GLOWZEA operates as a dropshipping store, sourcing products through Roposo Clout. We endeavor to provide accurate descriptions and images; however, product colors and details may vary. We do not warrant or guarantee product specifications or availability.

4. Ordering and Payment

Orders are subject to acceptance and availability. We reserve the right to cancel or refuse orders at our discretion, including in cases of suspected fraud or error.

Payment can be made via online gateways or Cash on Delivery (COD). All payments must be authorized prior to shipment.

5. Shipping

We currently ship exclusively within India. Delivery timelines depend on product availability and destination. Estimated delivery dates will be provided during checkout and via email notifications.

6. Returns and Refunds

Returns are accepted under the following conditions:

  • A return request must be submitted by emailing support@glowzea.com within 4 days of delivery, including a valid reason and supporting evidence such as photographs.

  • Products must be unused, undamaged, and in original packaging.

Upon approval, refunds or replacements will be processed depending on product availability. Shipping fees are non-refundable.

7. No Warranty

Due to the dropshipping nature of our business, GLOWZEA does not offer warranties or guarantees on any products. All items are sold “as is” without express or implied warranty.

8. Intellectual Property

All content on the GLOWZEA website, including text, images, logos, and designs, is protected by intellectual property laws and remains the property of GLOWZEA or its licensors.

9. Limitation of Liability

To the fullest extent permitted by law, GLOWZEA will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our products or website.

10. Amendments

GLOWZEA reserves the right to update or amend these Terms and Conditions at any time. Updates will be posted on this page with an updated effective date.