Privacy Policy

1. Introduction

Welcome to GLOWZEA. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website. By using our services, you agree to the practices described in this policy.

We operate in compliance with applicable data protection laws in India, including the Information Technology Act, 2000 and relevant rules.

2. Information We Collect

We collect the following types of information to ensure a smooth and secure shopping experience:

a. Personal Information

Collected when you create an account, place an order, or contact us:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Details (processed securely via third-party gateways)

b. Technical and Usage Data

Automatically collected through your interactions with the website:

  • IP Address
  • Browser and Device Information
  • Referring URLs
  • Pages Viewed and Actions Taken on Our Website

3. Use of Information

Your information is used for the following purposes:

  • Processing and fulfilling orders
  • Customer support and communication
  • Sending order updates, offers, and newsletters (with consent)
  • Fraud prevention and risk management
  • Improving our website and services
  • Complying with legal and regulatory requirements

4. Sharing of Information

To fulfill your order and operate our services, we may share your information with trusted third parties, including:

  • Roposo Clout (our product sourcing and fulfillment partner)
  • Shopify (our eCommerce platform)
  • Payment Gateways (e.g., Razorpay, PayU)
  • Shipping and Logistics Providers
  • Marketing and Analytics Providers (if applicable)

We ensure that our partners handle your data responsibly and only for the intended purposes. We do not sell or rent your personal data to third parties.

5. Data Security

We implement industry-standard measures including HTTPS encryption and secure payment gateways to protect your personal data. Shopify’s built-in security protocols help safeguard data across our platform.

However, no system is entirely immune to breaches. We encourage you to take precautions such as using strong passwords and not sharing sensitive information unnecessarily.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Contact us for data-related concerns at support@glowzea.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Keep items in your cart
  • Analyze site traffic and performance

You can manage or disable cookies via your browser settings.

8. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal and accounting obligations.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us immediately.

11. Policy Updates

We may revise this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website signifies your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact:

GLOWZEA Support Team
📧 Email: support@glowzea.com
🌐 Website: https://glowzea.com

 

last update: 01-03-2025